These Terms of Service ("Terms") govern your use of the Williams Bullion website and online store (the "Services"). By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our Services.

01About Us

Williams Bullion operates this website through the Shopify e-commerce platform. We supply physical bullion products including copper, silver, gold, platinum, titanium, and related items. We are an independently owned and operated New Zealand business based in Christchurch.

02Eligibility

By using our Services, you confirm that:

• You have the legal capacity to enter into binding agreements
• All information you provide is accurate and complete

03Products and Pricing

All products listed are physical goods. Product descriptions, specifications, and images are provided as accurately as possible but may vary slightly due to production batches or screen displays.

Prices are displayed in New Zealand Dollars (NZD) unless otherwise stated. Bullion prices may change at any time without notice due to live market conditions.

04Payment

Payment must be made in full at the time of purchase unless otherwise agreed in writing. We use Shopify and third-party payment providers to process transactions securely. We do not store full credit card details on our systems at any time.

05Shipping and Delivery

We aim to dispatch orders within the timeframes stated on the website. Shipping timeframes are estimates only. We are not responsible for delays caused by couriers, customs, weather events, or other circumstances outside our control.

Risk in the goods passes to you upon confirmed delivery. All orders are shipped with full insurance. Please refer to our Shipping Information page for full details.

06Returns and Refunds

Due to the nature of bullion products and live market price volatility, returns may be limited. We reserve the right to refuse returns where products have been opened, damaged, altered, or used.

Please refer to our Refund Policy for full details including timeframes, conditions, and market price adjustment provisions.

07No Financial Advice

Information provided on this website, including product descriptions, educational content, market commentary, and pricing information, is for general informational purposes only.

Williams Bullion does not provide financial, investment, tax, or legal advice. Nothing on this website constitutes a recommendation to buy or sell any asset. You are solely responsible for your own purchasing and investment decisions.

08Intellectual Property

All content on this website, including text, logos, images, product designs, brand elements, and written materials, is the property of Williams Bullion unless otherwise stated and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, republish, or use our content for commercial purposes without prior written permission from Williams Bullion.

09Limitation of Liability

To the extent permitted by law, Williams Bullion is not liable for any indirect, incidental, special, or consequential loss or damage arising from the use of our Services, reliance on information provided on our website, or the purchase of products.

10Privacy

Your personal information is collected, used, and handled in accordance with our Privacy Policy. By using our Services, you acknowledge and agree to the collection and use of your information as described therein.

11Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising in connection with these Terms or the use of our Services will be subject to the exclusive jurisdiction of the courts of New Zealand.

12Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or the Services we provide. We will post the updated Terms on this page and update the "Last updated" date. Continued use of our Services after updates are published constitutes your acceptance of the revised Terms.